Waiting for a sweeps appointment to be available

Autumn and winter are ridiculously busy for chimney sweeps, and this year even more so!

It’s not uncommon for people who ring ProSweep to make a chimney sweep booking are surprised or even disappointed when we tell them that they’ll have to wait a up to a month or so, for an appointment.

While most expect to wait, there are quiet a few that say ‘ I wanted it done sooner, I’ll ring someone else.

Think about that for a moment –  what people are actually saying is that they want someone who clearly isn’t as in-demand as the sweep they’ve just contacted!

Why? After all, the fact the sweep they have just contacted is in-demand will teel you several things:

  • They’re experienced & well established, so have repeat customers who clearly value their service
  • They are good at what they do, hence the waiting list
  • They charge a fair price for what they do
  • The sweep is professional and wants to provide a good service, and aren’t prepared to treat it as a ‘rushed job’ or ‘squeeze it in’ to take the extra money.

Now, you could be fortunate and find a good, reliable and professional sweep who has a small gap or a cancellation slot available. But at this time of year, it’s rare, this is the reason I gently remind my customers about the very real benefits of getting your fireplace swept once you’ve stopped using it in the spring/summertime.

ProSweep Professional Chimney Sweep is approved by Devon Trading Standards Buy With Confidence offering a professional and personal chimney sweep & stove flue service in Newton Abbot, Torquay, Dawlish, Teignmouth, Bovey Tracey, Chagford and surrounding towns and villages. ProSweep your professional chimney sweep will always issue you a certificate of sweeping upon completion of our work. Phone today on 01626 832051 to book your appointment.